A key was created, but the attempt to register it with UpdraftPlus.Com was unsuc

[Michael WilhelmParticipant]

In the Premium/Extensions tab, when I enter my username and password and click connect and I get this error in a popup:

“A key was created, but the attempt to register it with UpdraftPlus.Com was unsuccessful. You can try again, or try using the alternative connection method if the problem persists. For more information visit https://updraftplus.com/troubleshooting-updraftcentral-connection-issues/”

I read the advice at the connection issues link, but they didn’t seem to pertain to my situation.

This ERROR has two side effects:

1. Can’t connect and download my purchased addons
2. UpdraftClone fails to finish cloning with this error on the progress bar: Waiting until scheduled time to retry because of errors

– Tried wiping settings and clearing cache as per: https://updraftplus.com/forums/topic/cant-connect-to-new-paid-subscription/, but no-go.
– Memory limit is Memory limit: 512M

HELP!

[Michael WilhelmParticipant]

This reply has been marked as moderator-only.

[Michael WilhelmParticipant]

(adding tags: Extensions, addons, updraftClone, updraft-clone)

[VanessaModerator]

This reply has been marked as private.

[Michael WilhelmParticipant]

Thanks for your reply Vanessa! I do not have any security plugins installed on my site. I’m clicked the add to UpdraftCentral because it sounded interesting, but I can live without it. All I’m trying to do is get my premium addons to install.

I’m on this page: https://elijahstre1stg.wpenginepowered.com/wp-admin/options-general.php?page=updraftplus&tab=addons

[VanessaModerator]

To install Premium, please use this guide; https://updraftplus.com/support/installing-updraftplus-premium-your-add-on/

[Author]

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