Backups started failing

[Matthew LovettParticipant]

Hi,

Back ups across multiple websites and servers have started failing now with the error message:

“A PHP exception (HTTP_Request2_MessageException) has occurred: Malformed response:”

I am using WebDAV for back-ups.

Any ideas why they have suddenly started to fail?

Thanks

[Matthew LovettParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

Can you please confirm that you have the latest version of UpdraftPlus installed?

Thanks,
Bryle

[Matthew LovettParticipant]

Hi Bryle

Yes there are no updates showing in the dashboard.

Current verison installed is 2.16.59.25

[aporterModerator]

Hi,

Sorry about the delay.

Would you be able to replace the file:

updraftplus/includes/PEAR/HTTP/WebDAV/Client/Stream.php

With this copy of the file:

https://we.tl/t-gmUQUUf0tP

Then try the backup again to see if it works?

Best Wishes,

Ashley

[Matthew LovettParticipant]

Hi Ashley,

No still getting errors when trying to back up even after replacing this file. :(

[udadminKeymaster]

Please can you post a link to the complete backup log file (e.g. post on pastebin.com, link here, using a private reply if you prefer) ?

David

[Tanja Könnecke-SchrammParticipant]

Hello,
I’m also using UpdraftPlus + WebDAV. I#ve dificulties at two points.

First:
my back-up fails during upload since the last update (version: 2.16.59.25). I don’t have the same error message. I copied the text for you:

0017.755 (0) WebDAV: Upload chunk size: successfully changed to 2097152 bytes
0019.801 (0) Exception (HTTP_Request2_MessageException) occurred during backup uploads to the webdav. Exception Message: Malformed response: (Code: 10, line 215 in /home/www/wordpress/wp-content/plugins/updraftplus/includes/PEAR/HTTP/Request2/Response.php)
0019.826 (0) An error condition has occurred for the first time during this job
0019.842 (0) Resume backup (7f114228159b, 0): finish run
0019.858 (0) Decremented the semaphore (fd) by 1
0019.874 (0) Semaphore (fd) unlocked
0019.888 (0) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
0019.905 (0) Rescheduling resumption 1: moving to 60 seconds from now (1627379435)
0019.922 (0) Die Sicherung wurde nicht beendet; eine Wiederaufnahme ist geplant

Second:
when I try to delete the defective back-ups, I received this specific error:

PHP Fatal Exception error (Http_Request2_MessageException) has occurred during deleteset subaction:
Error Message: Malformed response: (Code 10,line 215 in/path/to/wordpress/wp-content/plugins/includes/Pear/HTTP/Request2/Response.php)

I would apprecciate your help to fix this as well. Thank you!

Tanja

[Bryle CroduaModerator]

Hi Tanja,

Would you be able to send us complete copy of the backup log?
Please download the backup log and copy the content to pastebin.com then share the link with us here.

Best Wishes,
Bryle

[Tanja Könnecke-SchrammParticipant]

This reply has been marked as private.

[Tanja Könnecke-SchrammParticipant]

This reply has been marked as private.

[Bryle CroduaModerator]

Hi Tanja,

Yes, thank you for that.

I will ask one of our developer to check further on this.

Thanks,
Bryle

[aporterModerator]

Hi Tanja,

Thanks for providing the log.

I’m wondering if it would be possible for you to share your WebDAV credentials so I can test it from my end?

To do this please could you open your own support thread here and ask for me.

Paid support forum – UpdraftPlus backup plugin

Then reply to your topic in a private reply with the WebDAV credentials.

Best Wishes,

Ashley

[MAILLEFAUD FlorentParticipant]

Hi!

I have the same problem :

PHP Fatal Exception error (HTTP_Request2_MessageException) has occurred during test_storage_settings subaction. Error Message: Malformed response: (Code: 10, line 215 in /home/****/****/wp-content/plugins/updraftplus/includes/PEAR/HTTP/Request2/Response.php)

I have the last version and with th preview version it’s works fine.

Can you help me ?

Thanks

[aporterModerator]

Hi,

I’m currently looking into this issue.

Will update you when I know more.

Best Wishes,

Ashley

[Author]

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