Backups started failing

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • #1180001
    Matthew Lovett
    Participant

    Hi,

    Back ups across multiple websites and servers have started failing now with the error message:

    “A PHP exception (HTTP_Request2_MessageException) has occurred: Malformed response:”

    I am using WebDAV for back-ups.

    Any ideas why they have suddenly started to fail?

    Thanks

    #1180002
    Matthew Lovett
    Participant
    This reply has been marked as moderator-only.
    #1180166
    Bryle Crodua
    Moderator

    Hi,

    Can you please confirm that you have the latest version of UpdraftPlus installed?

    Thanks,
    Bryle

    #1180297
    Matthew Lovett
    Participant

    Hi Bryle

    Yes there are no updates showing in the dashboard.

    Current verison installed is 2.16.59.25

    #1183023
    aporter
    Moderator

    Hi,

    Sorry about the delay.

    Would you be able to replace the file:

    updraftplus/includes/PEAR/HTTP/WebDAV/Client/Stream.php

    With this copy of the file:

    https://we.tl/t-gmUQUUf0tP

    Then try the backup again to see if it works?

    Best Wishes,

    Ashley

    #1184057
    Matthew Lovett
    Participant

    Hi Ashley,

    No still getting errors when trying to back up even after replacing this file. :(

    #1184206
    udadmin
    Keymaster

    Please can you post a link to the complete backup log file (e.g. post on pastebin.com, link here, using a private reply if you prefer) ?

    David

    #1187151
    Tanja Könnecke-Schramm
    Participant

    Hello,
    I’m also using UpdraftPlus + WebDAV. I#ve dificulties at two points.

    First:
    my back-up fails during upload since the last update (version: 2.16.59.25). I don’t have the same error message. I copied the text for you:

    0017.755 (0) WebDAV: Upload chunk size: successfully changed to 2097152 bytes
    0019.801 (0) Exception (HTTP_Request2_MessageException) occurred during backup uploads to the webdav. Exception Message: Malformed response: (Code: 10, line 215 in /home/www/wordpress/wp-content/plugins/updraftplus/includes/PEAR/HTTP/Request2/Response.php)
    0019.826 (0) An error condition has occurred for the first time during this job
    0019.842 (0) Resume backup (7f114228159b, 0): finish run
    0019.858 (0) Decremented the semaphore (fd) by 1
    0019.874 (0) Semaphore (fd) unlocked
    0019.888 (0) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
    0019.905 (0) Rescheduling resumption 1: moving to 60 seconds from now (1627379435)
    0019.922 (0) Die Sicherung wurde nicht beendet; eine Wiederaufnahme ist geplant

    Second:
    when I try to delete the defective back-ups, I received this specific error:

    PHP Fatal Exception error (Http_Request2_MessageException) has occurred during deleteset subaction:
    Error Message: Malformed response: (Code 10,line 215 in/path/to/wordpress/wp-content/plugins/includes/Pear/HTTP/Request2/Response.php)

    I would apprecciate your help to fix this as well. Thank you!

    Tanja

    #1187231
    Bryle Crodua
    Moderator

    Hi Tanja,

    Would you be able to send us complete copy of the backup log?
    Please download the backup log and copy the content to pastebin.com then share the link with us here.

    Best Wishes,
    Bryle

    #1187593
    Tanja Könnecke-Schramm
    Participant
    This reply has been marked as private.
    #1188338
    Tanja Könnecke-Schramm
    Participant
    This reply has been marked as private.
    #1188847
    Bryle Crodua
    Moderator

    Hi Tanja,

    Yes, thank you for that.

    I will ask one of our developer to check further on this.

    Thanks,
    Bryle

    #1188943
    aporter
    Moderator

    Hi Tanja,

    Thanks for providing the log.

    I’m wondering if it would be possible for you to share your WebDAV credentials so I can test it from my end?

    To do this please could you open your own support thread here and ask for me.

    Paid support forum – UpdraftPlus backup plugin

    Then reply to your topic in a private reply with the WebDAV credentials.

    Best Wishes,

    Ashley

    #1192958
    MAILLEFAUD Florent
    Participant

    Hi!

    I have the same problem :

    PHP Fatal Exception error (HTTP_Request2_MessageException) has occurred during test_storage_settings subaction. Error Message: Malformed response: (Code: 10, line 215 in /home/****/****/wp-content/plugins/updraftplus/includes/PEAR/HTTP/Request2/Response.php)

    I have the last version and with th preview version it’s works fine.

    Can you help me ?

    Thanks

    #1195092
    aporter
    Moderator

    Hi,

    I’m currently looking into this issue.

    Will update you when I know more.

    Best Wishes,

    Ashley

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