- This topic has 2 replies, 2 voices, and was last updated 6 years, 10 months ago by Guy Shilo.
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Hello
I have version 2.14.2.2 installed and working. Some time ago I got a notification about a newer version (2.14.2.3) , which is ready to update. I click the update link, it works for a while and reports success, However, the next time I login to my wordpress site, I still see that my updraft version is 2.14.2.2 and the upgrade notification is showing again.
I went through this cycle several times with the same result. How can I upgrade to latest version ?
Thank you
Guy
Hi Guy,
This appears to be a glitch in the add-ons detection. The last digit of the version number indicates the number of add-ons installed.
From our records, it appears that you have two add-ons, but the Migrator license has not been fully activated.
Please could you try uninstalling UpdraftPlus (Your backups and settings will not be lost), and then reinstalling from a fresh download as per the installation guide:
https://updraftplus.com/support/installing-updraftplus-premium-your-add-on/On step 4 of the guide, ensure that you have claimed both add-ons before moving to step 5.
This should resolve the update message.Best Wishes,
David N
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