Can’t get migration key

[James LeDouxParticipant]

I paid for the migration package for Updraft, and it says I need a key from the site I want to migrate to. But support there is no help, they have no key for me.

Am I supposed to start a WordPress site there, install Updraft, and create a key that way? The instructions are not clear.

Please help.

[James LeDouxParticipant]

This reply has been marked as moderator-only.

[James LeDouxParticipant]

If I can’t get a migration key, is there a way to download a zipped backup of the entire site including database and unpack it at the new location?

[Bryle CroduaModerator]

Hi,

Yes, you can do that. See our step by step migration guide here – https://updraftplus.com/faqs/how-do-i-migrate-to-a-new-site-location/

Regards,
Bryle

[Author]

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