Error message when backing up

[Madison McCallParticipant]

I am bumping this back up because I still need to find a resolution to be able to backup to OneDrive.

I can backup to Dropbox BUT my space there is limited and I have now exceeded the limit even only keeping 2 backups.

I am going to try reconnecting OneDrive but if it fails I can’t use this product and am very disappointed.

[Madison McCallParticipant]

I uninstalled and reinstalled the app AGAIN! This is the error message I receive

Success: you have authenticated your OneDrive account. However, subsequent access attempts failed:
An error response was received; HTTP code: not_authed CF-Ray: 54d7c9f19ddbe03b-DFW

I’m perplexed as to why I receive this sort of error message when I try to sync/backup to OneDrive or Google but not DropBox.

As I mentioned before, I cannot use dropbox because I do not have enough space and need to use OneDrive.

If ANYONE has any ideas I would greatly appreciate it.

[Bryle CroduaModerator]

Hi,

Do you have CloudFlare installed on your site or server?
If you have, please can you check and make sure that the UpdraftPlus connection is not being blocked?

Regards,
Bryle

[Madison McCallParticipant]

I do not have Cloudflare installed on my site and from what I could tell, it is not on my server but I will ask my hosting company. I looked through the Cpanel and did not see anything tied to Cloudflare.

It seems odd that I can backup to Dropbox but not anything else.

[Madison McCallParticipant]

I chatted with my hosting company, Hostgator, and they DO NOT use Cloudflare on any of their servers.

Therefore it is an issue on Updraft’s end

[Author]

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