How do I transfer or deactivate license

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  • This topic has 65 replies, 33 voices, and was last updated 6 years ago by Dee Nutbourne.
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  • August 11, 2018 at 12:08 am #298609
    gsp
    Participant

    For such a great backup it has really bad licensing functionality. Even if I purchase the EnterPrise version with unlimited licenses, I need to be cautious as if I install it on a client site and the client moves the site away from me, I have no way to deactivate it.

    I use so many plugins that have license keys that are centrally managed – if my client takes it, I can simply deactivate the site.

    Seems like Updraft is living in the past.

    August 11, 2018 at 9:13 am #298638
    Charles
    Participant

    Absolutely. This is the single reason we didn’t renew our subscription this time around and now use an alternative. I guess UDP are protecting the benefits of their ‘unlimited’ product but this crazy policy just alienates other groups of users. A very poor decision and one that I haven’t ever come across before.

    October 16, 2018 at 5:00 am #311686
    Calara
    Participant
    This reply has been marked as private.
    October 16, 2018 at 9:41 am #311725
    Bryle Crodua
    Moderator

    Hi Jeff,

    I have reset the licence for you now.

    Regards,
    Bryle

    November 5, 2018 at 12:49 am #316077
    ryan.skyler
    Participant
    This reply has been marked as private.
    November 5, 2018 at 6:03 pm #316264
    Dee Nutbourne
    Moderator

    Hi Ryan,

    I have reset that licence for you now.

    Best Wishes,
    David N

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