I need to release my licenses

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  • #408727
    Ransome
    Participant

    Hi,

    I have the two license subscription. I just renewed again. However, one of the sites that is listed is no longer in existence and I need to reset the license so I can use it with the intended site. I know I am supposed to delete the plugin and wait some time but if the site no longer exists, I cannot delete the plugin. Could you please release the site from latintrade2.ransomemmultimedia.com?

    Thanks,
    D

    #409060
    Bryle Crodua
    Moderator

    Hi,

    I have reset the licences for you now. Please see FAQ how you can reset the license in the future – https://updraftplus.com/faqs/how-can-i-release-re-cycle-a-licence/

    Regards,
    Bryle

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