UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Migrate/Clone
- This topic has 13 replies, 6 voices, and was last updated 6 years, 5 months ago by Dee Nutbourne.
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November 30, 2015 at 6:13 pm #135812TravisParticipant
So I just purchased UpdraftPlus Premium version. I want to migrate my website to my PC and make some major changes with affecting the live site. And I’m having trouble using the ‘Migrate a WordPress site to a different location’ option. I clicked on the link to ‘please follow this link too update plugin in order to get it’ but there is nothing in sight about using migrate/clone, the option just isn’t there. Actually, everything on my site is up to date. It even reads, “Your plugins/themes are all up to date.”
FYI I have signed into my premium account, and I cleared my cache. And I understand that migrate/clone comes with the premium edition, right? So the question is what am I missing?
Thanks
November 30, 2015 at 7:19 pm #135819Dee NutbourneModeratorHi Travis,
Did you follow the instructions in the following guide:
https://updraftplus.com/support/installing-updraftplus-premium-your-add-on/The last step in the installation is performing a special update of the plugin to activate the add-ons. A link to start this update should appear at the top of the UpdraftPlus Settings page.
November 30, 2015 at 7:50 pm #135827TravisParticipantThanks for getting back to me so quickly. And want to say again that I made sure that I am signed in and the cache is cleared.
Yes I have followed the instructions, but then I went back and looked over it again after you sent me the message. On the Addons section, under ‘UpdraftPlus Addons’ I see ‘All Addons Updraft Premium: brings access to all UpdraftPlus add-ons and support.’ with a big green check mark next to it. Does that mean all the add-ons should work?
Under ‘Current Status’ I click on ‘Clone/Migrate’ and I see the following message, ‘So you want to migrate or clone/duplicate a site?
Then try out our “Migrator add-on. After using it once, you’ll have saved the purchase price conpared to the time needed to copy a site by hand”
Get it here‘I would have posted images instead of writing it out, but I don’t see a way to post my own image, I only noticed a way to link it to the website image.
I believe I am just stupidly missing something.
Thanks again.
November 30, 2015 at 8:36 pm #135832udadminKeymasterHi,
It sounds like UD isn’t fully installed.
I’ll send you the zip via email – when you receive it, you should de-activate + de-install your existing UD install; and then install+activate the attached zip.
Best wishes,
DavidNovember 30, 2015 at 10:25 pm #135848TravisParticipantDavid,
Looks like it worked thank you.
Travis
November 30, 2015 at 10:33 pm #135850TravisParticipantHi,
Quick side question, if I’m downloading my site to work on it locally to just upload it back up to my site, do I need WordPress Network/Multisite install?
Thanks again,
November 30, 2015 at 10:55 pm #135851udadminKeymasterHi,
Glad you got it all sorted. No, that wouldn’t be necessary. Though, after doing so, if you restore your plugins then you’ll then have whatever version of UD was in the backup – but, you can then visit your “Updates” page to update back to the paid version.
David
April 15, 2018 at 8:09 pm #274669office181ParticipantHi there,
I have exactly the same problem as described above. Already tried two times with a fresh download from the UP Homepage without success.
April 15, 2018 at 8:16 pm #274672office181ParticipantHi There,
issue resolved – should have read the tip to deactivate the “automatic open save download” in safari before.
June 13, 2018 at 9:28 am #287518rusconiParticipantI have exactly the same problem as described above. Already tried two times with a fresh download from the UP Homepage without success.
I Use ChromeJune 13, 2018 at 10:35 am #287526Bryle CroduaModeratorHi Rusconi,
Can you confirm that you are having issues with installing the plugin? If so, can you provide us more details please? Do you get any error message?
Regards,
BryleJune 13, 2018 at 10:55 am #287530rusconiParticipantI’ve just download a zip form site updraftplus.zip
previusly the was named Sentinel_LDK_Run-time_setup.zip
I connect with my account by mail e passw
but whene try to clone receiveDo you want to migrate or clone/duplicate a site?
Then, try out our “Migrator” add-on which can perform a direct site-to-site migration. After using it once, you’ll have saved the purchase price compared to the time needed to copy a site by hand.
Get it here.
June 13, 2018 at 3:54 pm #287582rusconiParticipantI try with a fresh installation and it’s work but in the old installatio dosn’t work
June 13, 2018 at 5:03 pm #287599Dee NutbourneModeratorHi,
After installing and connecting the plugin to your account, please can you press the ‘If you bought new add-ons, then follow this link to refresh your connection’ link in the Premium/Extensions tab?
You should then be shown a link to update and activate your add-ons.Best Wishes,
David N -
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