Migration Error

[Jose Ángel Martínez VeraParticipant]

Hi guys,

I need help with a migration. I followed the process (I did succesful migrations before)

Unexpected response: Error: cURL error 52: Empty reply from server (http_request_failed). You should check that the remote site is online, not firewalled, does not have security modules that may be blocking access, has UpdraftPlus version 2.10.3 or later active, and that the keys have been entered correctly.

Already reached hosting support and they whitelisted IP, removed IP blocks… Anyone had the same problem? Someone that can offer some advice?

Many thanks

[Jose Ángel Martínez VeraParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi Jose,

Can you confirm that you have the latest version installed on your site please?

Regards,
Bryle

[Jose Ángel Martínez VeraParticipant]

Hi Bryle

My version is 2.16.29.1.
I am 99% sure that the problem is on my hosting that they are blocking my connection because I did some succesful migrations before. What indications should I give them in order to try to fix this?

[Bryle CroduaModerator]

Hi,

Please can you ask your host to unblock connection our IP address.

Our server IP addresses are:

– 104.26.0.36
– 104.26.1.36
– 172.67.73.18

Alternatively, you can try using other methods in sending the backups to your destination site. Please check step 3 of our migration guide for alternative methods – https://updraftplus.com/faqs/how-do-i-migrate-to-a-new-site-location/

Best Wishes,
Bryle

[Author]

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