First of all, I’m very angry about your downgrade from developer to agency license. As a long-standing customer who has always extended his license, this is so annoying. I have never saw this before.
However, for me it is completely incomprehensibly why I can’t even buy the Unlimited license as renewal with your specified renewal code. If i apply that coupon it say thas it doesn’t work.
An off course the third issue, i also CANT download the current file. It says there is no file to download. My license is valid til july, so what´s happens?!
First the sneaky downgrade, second i CANT renew my license with renewal code, third i cant download my files anymore.
I hope you will fix that soon, thank you!
HOLGER