Renewal discount code not working

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  • January 3, 2020 at 6:06 pm #487465
    Robijo
    Participant

    I am trying to renew my UpdraftPlus Premium subscription. I’ve been a subscriber since February 2017. When I enter the “fortyoffrenewal” code in the the discount field I get the message “Sorry, this coupon is not applicable to selected products.”

    How can I renew at the discounted rate of $42?

    January 4, 2020 at 12:32 pm #487876
    Bryle Crodua
    Moderator

    Hi,

    May I know if you are logged in to your account when renewing your subscription?
    You can check this renewal guide here.

    Regards,
    Bryle

    January 4, 2020 at 5:03 pm #487996
    Robijo
    Participant

    Yes I was logged in. I went to Orders > Buy Again/Renew and entered “fortyoffrenewal” in the Coupon code field. No discount is applied and the message “Sorry, this coupon is not applicable to selected products.” displays at the top of the cart.

    January 6, 2020 at 12:49 am #488726
    Bryle Crodua
    Moderator

    Hi,

    Apologies for the inconvenience.
    You can just purchase UpdraftPlus Premium at $70, then send invoice here.
    Please include this forum #487465 in your email.

    Regards,
    Bryle

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