UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Restore does not preserve file owner/group
- This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago by Dee Nutbourne.
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June 17, 2020 at 7:21 am #600334takahiro tozawaParticipant
Hi!
When I restored the backup I got with the UpdraftPlus backup, some of the files under “wp-content” had the owner/group changed.
Is it possible to restore without changing the owner/group of the files?
Version is 2.16.26.24, All addons are applied.The steps I took
1. Backup all data with UpdraftPlus backup
2. Restore all data using 1.
3. Some files have different owner/groupPerhaps, since the backup data is compressed with zip, I think that this information is not retained, so restore using the data backed up using the third party plugin (BackWPUp) compressed with tar.gz I tried to.
https://updraftplus.com/using-third-party-backups/I got an error on the way.
The steps I took
1. Upload the backup data of BackWPUp to UpdraftPlus
2. Make sure you are in the existing backup window and press restore
3. Check all the components you want to restore and click Next
4. There is an error on the screen
PHP Fatal error (Error) has occurred during restore_alldownloaded subaction.Error Message: Class'UpdraftPlus_Archive_Tar' not found (Code: 0, line 238 in /home/kusanagi/only1_test/DocumentRoot/wp-content/plugins/updraftplus/addons/morefiles. (php)
June 17, 2020 at 7:21 am #600335takahiro tozawaParticipantThis reply has been marked as moderator-only.June 17, 2020 at 6:04 pm #600809Dee NutbourneModeratorHi,
I’m afraid that UpdraftPlus is not currently able to retain the file ownership/group of restored files.
I will pass this on to our developers as a suggested feature.
You can also request this feature via our Feature Requests page: https://updraftplus.com/feature-requests/UpdraftPlus is also unable to process .tar files at this time.
Apologies for the inconvenience.
Best Wishes,
Dee -
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