unassign licenses please

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  • October 4, 2020 at 4:25 am #675272
    Denny
    Participant

    I have some licenses assigned to now defunct website subdomains so I can’t reset them there. Can you remove the licenses please?
    cmc.windshiftwebdesign.com
    cc.windshiftwebdesign.com
    test.windshiftwebdesign.com
    mb-bbq.windshiftwebdesign.com
    sep4.windshiftwebdesign.com
    aug10.windshiftwebdesign.com

    These are not defunct subdomains but I can’t access the plugins on either one:
    aug6.memphisbluesbbq.com
    restore.fineartspring.com

    This one does not have an active updraftplus plugin:
    test.memphisbluesbbq.com

    Thank you!

    October 4, 2020 at 4:25 am #675273
    Denny
    Participant
    This reply has been marked as moderator-only.
    October 4, 2020 at 11:07 pm #675649
    Bryle Crodua
    Moderator

    Hi,

    We’ve reset/released the licences you’ve requested.
    Please see FAQ how you can reset the license in the future – https://updraftplus.com/faqs/how-can-i-release-re-cycle-a-licence/.

    Regards,
    Bryle

    October 5, 2020 at 3:49 am #675751
    Denny
    Participant

    Thank you!

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