Update to 2.16.41.24 error but backups work

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  • November 27, 2020 at 4:56 pm #735951
    Paul
    Participant

    UpdraftPlus – Backup/Restore 2.16.41.24

    One of my sites it failed to install or at least displayed an error
    same for previous .40.24

    it is from PLESK Control Panel
    but three other websites the same 41.24 update worked fine e.g. the successful message

    not a big deal as on the failed install i then go and manual do a backup and it is fine!!

    and website i keep “ticking over” – dont update much

    i do have couple of images of the error, but not able to add here

    November 27, 2020 at 4:56 pm #735952
    Paul
    Participant
    This reply has been marked as moderator-only.
    November 27, 2020 at 5:28 pm #735992
    udadmin
    Keymaster

    Hi,

    What is the content of the error message that you are seeing?

    David

    November 27, 2020 at 5:33 pm #736001
    Paul
    Participant
    This reply has been marked as private.
    November 27, 2020 at 5:56 pm #736045
    Paul
    Participant
    This reply has been marked as private.
    November 30, 2020 at 3:34 pm #743133
    Bryle Crodua
    Moderator

    Hi Paul,

    Apologies for the delay.

    Please can you delete the current version and re-install the plugin. Make sure to download a fresh copy of the plugin from our install guide here – https://updraftplus.com/support/installing-updraftplus-premium-your-add-on/

    Thanks,
    Bryle

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