by Dee Nutbourne | Jan 13, 2022
If your malware scanner or other security detects possible malware in your UpdraftPlus files, you should take the following steps: 1. Check for false positives Some libraries used by UpdraftPlus use certain functions which can be flagged by malware scanners,...
by Wayne Mullins | Mar 30, 2021
For more detailed written/video information on the most common issues encountered when you are unable to complete a backup with UpdraftPlus, please follow this link.
by udadmin | Jun 22, 2016
Short version: if you run your own server, it may have SELinux or AppArmor, which are likely configured to forbid network access. You need to enable that access. Otherwise, it’s probably a firewall. Long version follows! There can be many causes why UpdraftPlus...
by udadmin | Jun 18, 2016
Do you have an error that looks something like this in your log file? (This example is for a backup to Google Drive – but the pattern can occur with various other remote storage methods too). 5226.206 (9) ERROR: Google Drive upload error: Operation timed out...
by Dee Nutbourne | Jan 5, 2016
When debugging UpdraftPlus, you will sometimes be told to open the JavaScript Console or Developer Tools. Here is a quick guide on how to access this console on the most common browsers Google Chrome Navigate to the desired page Press CTRL+SHIFT+J (CMD+OPT+J on a Mac)...
by udadmin | Aug 27, 2015
WordPress currently (this article was last reviewed in March 2021) does not handle plugin updates in an optimal way – if something goes wrong (for example, your account is too low on disk space, and you reach 100%, or PHP crashes), then it can leave your plugin...
by udadmin | May 30, 2015
Here are a couple of things to check… Note that your Google quota is not simply a “Google Drive quota”. It is used by other things in your Google account – including GMail, and Google Photos (which your phone might be automatically uploading...
by udadmin | Nov 14, 2014
Are you faced with this lock screen, and forgot the unlock password? The best thing to do is contact whoever set the lock password, and ask them! If that is you, and you have lost the password completely, then please read on… If you have access to the...