by udadmin | May 30, 2015
Here are a couple of things to check… Note that your Google quota is not simply a “Google Drive quota”. It is used by other things in your Google account – including GMail, and Google Photos (which your phone might be automatically uploading...
by udadmin | Nov 14, 2014
Are you faced with this lock screen, and forgot the unlock password? The best thing to do is contact whoever set the lock password, and ask them! If that is you, and you have lost the password completely, then please read on… If you have access to the...
by udadmin | Aug 25, 2014
Here is an example of such an error (this may either be showing on your website, or just logged in your PHP logs, whilst your website has a blank screen): Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 98304 bytes) in...
by udadmin | May 21, 2014
Examples: “PCLZIP_ERR_BAD_FORMAT(-10): Invalid archive structure”; “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” This is a message that it is possible to see during a restoration or migration operation. If...
by udadmin | Mar 15, 2014
UpdraftPlus just passes on the results of asking PHP “how much free space is left?” – via the “disk_free_space” PHP function. Based on support requests we’ve had, it does seem that on some PHP installs, PHP reports that your disk is...
by udadmin | Jan 23, 2014
Here’s a check-list to help you… 1. Has your backup finished? If you visit your UpdraftPlus settings page (refresh it if it’s already open, just to be sure), then does it show the backup as having finished? 2. Did you save your settings before...
by udadmin | Dec 20, 2013
We can’t do this, because we have never had any copies of your backups (unless you paid for and set up access to UpdraftVault storage – in which case you should go to your UpdraftVault page in your account, or fill in our customer support form, with your...
by udadmin | Dec 13, 2013
There are some WordPress security plugins which will alert you if the contents of one of your plugin files changes (e.g. WordFence). This is a useful service – if unexpected changes occur, then it might mean that your site was hacked. The way that WordFence...